Social Media Policy

Policy

This policy provides guidance for Direct Seller (s)/user’s use of social media, which should be broadly understood for purposes of this policy to include social networking sites, blogs, wikis, microblogs, message boards, chat rooms, electronic newsletters, online forums and other sites and services that permit users to share information with others in a contemporaneous manner.

Procedures

The following principles apply to professional use of social media by its Direct Seller (s) (herein referred to as User’s) on behalf of Darjuv9 Enterprises Pvt. Ltd. (herein referred to as “Company”) as well as personal use of social media by its User’s when referencing company.

User’s need to know and adhere to the Company’s Code of Conduct, Company’s policies, and the Consumer Protection Act (Direct Selling) Rules, 2021 notified on 28 Dec 2021 with its true spirit and object and any amendment thereto and Information Technology Act 2000 (21 of 2000) when using social media in reference to company.

User’s should be aware of the effect their actions may have on their images, as well as company’s image. The information that User’s post or publish may be public information for a long time.

User’s should be aware that company may observe content and information made available by users through social media. Users should use their best judgment in posting material that is neither inappropriate nor harmful to company, its users, customers, or other stakeholders. Although not an exclusive list, some specific examples of prohibited social media conduct include posting commentary, content, tags, comment, images, or videos that are defamatory, political, anti-national, against any particular religion, sect or faith, pornographic, fake, proprietary, racist, confidential, pertaining to Intellectual Property Rights, harassing, libelous, or that can create a hostile work environment.

Users are not to publish, post or release any information that is considered confidential or not public. If there are questions about what is considered confidential, the User should check with the Company’s Legal Department.

Social media networks, blogs, and other types of online content sometimes generate press and media attention or legal questions. Users should refer these inquiries to authorized Company spokespersons.

If User’s find encounter a situation while using social media that threatens to become antagonistic, User’s should disengage from the dialogue in a polite manner and seek the advice of the company’s spokespersons.

Users should take appropriate permission before posting images of current or former users, customers, company staff, vendors, suppliers, or other stakeholders. additionally, users should take appropriate permission to use a third party's copyrights, copyrighted material, trademarks, service marks, or other intellectual property.

Users are not permitted to open social media accounts, link with other sites, blogs, pages, or any account which facilitates payment in Company’s name failing which strict action shall be taken against such direct seller (s)/User(s).

Users are not permitted to open social media accounts in the company’s name which includes prefixing (for e.g. Darjuv9 Official), suffixing (for e.g. Official Darjuv9), or using an abbreviation (for e.g. D9), product categories (for e.g Herbs & Hills, Sages & Seas), products (for e.g GIT 14) or any other name which infringes the Intellectual Property Rights of the company.

Subject to applicable law, any activity that violates the company’s Code of conduct, business ethics, morality, guidelines, Government policies or guidelines, or any other company policy whether in force or may come in effect at a later stage may lead to strict disciplinary action.